Frequently Asked Questions

Welcome to our Frequently Asked Questions page! Here are answers to commonly asked questions about our termite and pest control services. If you can’t find the information you want, please give us a call.

General Questions

Q: What areas do you serve?
A: Charleston, West Ashley, Summerville, Mt Pleasant, James Island, Folly Beach, Isle of Palms, Sullivan’s Island, Johns Island, Hanahan, Goose Creek, North Charleston, Ravenel, Daniel Island, Wadmalaw Island, and areas between.

Q: Are your pest control treatments safe for my family and pets?
A: Yes! We prioritize the safety of your family and pets.  Take a look at our safety labels here.

 Q: Do you offer green products?
A: Yes, we offer green service plans that typically use botanical products, exterior service, greater frequency of application, and Integrated Pest Management protocols.

Q: How soon can you come to my property?
A: We strive to provide prompt service. Usually, a pest management professional can come within 1-2 business days.

Termite Control

Q: What are the signs of a termite infestation?
A: Signs of termite infestation include mud tubes, wood damage, discarded wings, and termite droppings (frass). They are sneaky, so it’s also possible to not notice until after lots of damage has been done. Call us for a thorough inspection.

Q: What are the most common types of termites in SC?
A: There are three common types of termites in South Carolina. The Formosan subterranean termite, eastern subterranean (or native) termite, and dry wood termites.

Q: How often should I have a termite inspection?
A: A termite inspection should be done at least once a year. It’s included in our termite protection plans.

Q: What types of termite treatments do you offer?
A: In-ground baiting systems like Sentricon and Trelona provide continuous “always active” protection. Inspections, liquid treatments, spot treatments, dust, foam, and above-ground stations are important tools too.

Q: How can I prevent a termite infestation?
A: There are a few things you can do. Ensure you don’t have moisture intrusions,  such as a roof leak, clogged gutters, or leaks around windows or doors. Crawl spaces should be dry and free of clutter. Get expert protection from a reputable professional.

Q: Can termites damage my home even with vinyl, Hardie plank, brick, stucco, or aluminum siding?
A: Yes, termites can get behind these types of siding and cause significant damage to the wood-framed structure before you notice thousands of damage.

Q: How quickly can termites cause structural damage?
A: Termites can cause a lot of damage quickly.  One colony can eat about 3 pounds of house per day, and structures can have more than one colony.

Pest Control

Q: What types of pests do you control?
A: Besides termites, we offer preventative and curative control of many pests, including ants, cockroaches, spiders, silverfish, earwigs, wasps, bed bugs, beetles, pantry pests, rodents, mosquitoes, and other insects.

Q: How long does it take to see results after a pest control treatment?
A: You can usually expect to see a noticeable difference immediately. Some species and levels of infestation can take longer to remedy completely.

Q: How often should I have pest control treatments?
A: It depends on your needs and the pests you’re dealing with. One of our pest management professionals can recommend an optimized treatment plan based on your situation.  Please call us at (843) 795-6767 to set this up.

Scheduling and Appointments

Q: How do I schedule an appointment?
A: Please call us at (843) 795-6767, or use the Contact Page on our website. Our team will be glad to schedule a convenient time.

Q: What if I need to reschedule or cancel my appointment?
A: Please just contact us, and we’ll be happy to reschedule.

Pricing and Payments

Q: How much do your services cost?
A: Pricing depends on the type and extent of service. It’s in line with the industry, and we deliver more. Please call for a quote.

Q: What payment methods do you accept?
A: We accept all major credit cards and auto payment options. Payment is due at the time of service.

Do you still have questions? Contact us today, and our friendly team will be happy to help!